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Product — 00
ThinkBox / 2026
Service · Chimera Solutions

The secure, vendor-agnostic AI layer that sits above your enterprise stack.

Think/Box.

Sovereign
Your data stays in your tenant. Local-first routing where it matters.
Vendor-agnostic
OpenAI, Anthropic, Mistral, Llama, your own — swap without rewriting.
Auditable
Every prompt, retrieval and output traceable. Pass review boards on the first try.
Composable
Use one pack or all six. Bring your own UI or use ours.
01 — Architecture
Six pillars, one platform

An operating layer, not another chatbot.

P.01

AI Gateway

A single, audited entry point for every model call from every team — keys, quotas, observability and policy in one place.

P.02

Model Router

Dynamic routing across local + cloud models. The right model at the right price for each task, with hot-swap on cost or quality drift.

P.03

Connector Marketplace

Plug-and-play connectors for Salesforce, M365, Jira, file shares, ticketing and data warehouses — your knowledge wired in, not re-uploaded.

P.04

Policy Engine

Fine-grained access, redaction and routing rules. GDPR / EU AI Act ready, data residency enforced, prompts and outputs auditable.

P.05

Knowledge Layer

Versioned RAG over your real source systems with provenance, freshness and per-document permissions. Answers your teams can defend.

P.06

FinOps

Per-team, per-use-case spend tracking with budget alerts and routing-based savings. Stop the silent invoice growth.

02 — Industry packs
Ship value in weeks

Pre-wired solutions on top of your data.

01

Support Intelligence

Tier-1 triage, knowledge-base answers, draft replies and escalation hand-off with full audit trail.

02

Ticketing AI

Classification, deduplication and routing of inbound tickets across multiple systems and languages.

03

Sales Enablement

Proposal generation, CRM enrichment, account briefings synthesised from your real history.

04

Knowledge Concierge

Org-wide private assistant grounded in your sanctioned sources — no leaks, no hallucinated policy.

05

Engineering Co-pilot

Internal copilot wired to your repos, runbooks and incident history. Private by default.

06

Document Intelligence

Contract, invoice and report extraction with structured outputs feeding downstream systems.

03 — How to apply
From problem to live AI layer

ThinkBox in four moves.

01

Consultation

We start by exploring the problem field in your organisation — mapping workflows, stakeholders, data sources, and the real bottlenecks where AI can make a difference.

02

Detect entry points

We identify the highest-leverage integration points for the ThinkBox AI layer — where a small change creates outsized value without disrupting running systems.

03

Integrate & customise

We connect the Gateway, Router, Knowledge and Policy layers to your stack, customise the relevant industry pack, and ship a working prototype in weeks.

04

Monitor & support

We stay on the wheel after go-live — monitoring usage, quality, cost and compliance, and iterating as your data and requirements evolve.

04 — Engage
Get ThinkBox in your stack

Built for review
boards.

Sovereign by default. Hybrid local + cloud. Audited every step.